Last Thursday we installed the VOIP system Cisco have kindly donated to us. What really surprised me was how hassle free this was. Admittedly we have a Cisco Voice Partner, Unifi, doing all the work, but even so, the whole process was very hassle free. We had about 5 minutes downtime swapping cables from one router to another, plus 30 seconds a user plugging the phones in. Remarkable compared to my previous encounters with similar systems.
There was one amusing interlude. We had BT in to install some new circuits. They needed to pull a cable from the 3rd floor to the basement. They started at the top and worked down. On the first floor the cable started feeding through a bit quick. It got quicker and quicker until about 20 metres of cable had emptied itself on top of the engineer! Thick Laurel and Hardy and you'll get the idea.
Anyway, we are still waiting on the BT circuits coming live, then its onto the interesting bit: training the users!
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