What I like most are the stories, the little personal
touches that bring out how an individual has been affected by what we do. That
remains the best part of the Get Connected project, something that was a major
part of my working life over the last two years.
Get Connected was a programme run by the Social Care Institute of Excellence that distributed £12m of DoH funds to more than 1,200
providers of adult care services in England. Its aim was to kick start the
introduction of IT into adult care settings (both residential and nursing home,
domiciliary care, and other projects) for the benefit of residents and
staff - staff in this sector often don’t
have access to IT outside of the workplace either.
The reasons for doing this were twofold. Firstly to improve
the quality of life for those in care through the same things that everyone
else enjoys about the social side of computing – emailing friends and family,
seeing what people are doing on Facebook, Skyping relations in other countries,
looking up things that particularly interest you. Secondly, to give staff
access to the wealth of online learning tools that SCIE has been encouraging
the development of.
The programme was delivered through a partnership between
SCIE, LASA and ourselves at CTT. I’ll talk about that partnership in another
post. But here I want to share a couple of the comments and stories that have
come back from the care providers.
One of the favourites of everyone involved in the project
was the ninety-four year old lady who was too frail to travel to her son’s
wedding. So the bridal party rigged up a webcam and she watched in live via
Skype. We have a lovely photo (which I can’t share) of her dressed in her
finest, hat and all, watching the ceremony with a huge smile on her face.
Another one I particularly like is the quote from an
eighty-four year old man:
“Technology has opened up the tree of knowledge that I thought would
never be opened up again which is something that I am very happy about. When I
eventually get proficient in using a computer, it will be more than your life
is worth to take it away from me! It is my true companion.”
It’s easy to get lost in the day to day issues of running
the donation programmes and trying to help non-profits (including CTT) operate
more effectively better through IT. But every so often being reminded that
simply giving someone access to a computer and the internet can change their
lives for the better, whether they are nine or ninety-nine, always brings me
back to why I do what I do and makes all the hassles worthwhile.
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